gautamrkg
About Candidate
Dear HR Manager,
Upon learning about the job posting with your company. I was eager to contact you with my interest. When reviewing the job description, I was excited to see how well my experience aligns with your company’s needs and position requirements. From reading your company’s website, I feel your core mission and culture suit what I offer as a professional. As an adept Section Head of Cashier department, I have a well-rounded skill set in cash handling and honed talents in customer service and problem handling, making me an ideal fit for any of cashier, sales or customer service position. Further, I am a recognized expert in customer service and a communicative collaborator. My previous roles have strengthened my capabilities in problem-solving and decision-making, including a keen attention to detail and accuracy. I am excited at the prospect of bringing my talents to your company.
I look forward to hearing from you, at your earliest convenience, to discuss how my experience and qualifications will prove valuable in the role.
Thank you for your time and consideration.
Sincerely,
Radha Krishna Gautam
Dammam, Saudi Arabia
E-mail : gautamrkg@gmail.com
Location
Education
Cleared Higher Secondary School in Computer Science and Accountancy.
Work & Experience
• Helped customers complete purchases, locate items and join reward programs. • Performed store opening, closing and shift-change actions and kept accurate shift-change logs. • Directed team of 8 cashiers to maximize performance and deliver exceptional service to every customer. • Oversaw group of 8 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics. • Assisted customers by answering questions and fulfilling requests. • Restocked and organized merchandise in front lanes. • Processed checks, cash and credit purchases or refunds. • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions. • Resolved escalated customer disputes with special actions such as discounts. • Reviewed and resolved differences between accounting information and cash drawer. • Displayed new stock and rotated existing products. • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. • Monitored self-checkout systems and provided Stock management Excellent Till counting Excellent Point of sale operation Excellent Basic math skills Excellent Refunds and exchanges Excellent Customer assistance Excellent Inventory management Excellent Currency counting Excellent Payment collection Excellent Cash register systems Excellent Cash drawer management Excellent Languages English assistance or intervention where required. • Received and processed customer payments. • Mentored new team members on POS system operation, customer service strategies and sales goals. • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels. • Educated employees on register use, merchandising and customer service. • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions. • Helped customers complete purchases, locate items, and join reward programs. • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs. • Mentored new team members on POS system operation, customer service strategies, and sales goals. • Processed both cash and card purchases and returns. • Reconciled daily totals to maintain balanced and compliant ledgers.
Portfolio
