Ncamisile Prisca Ngubo
About Candidate
I hold a Bachelor’s degree in Business Administration focusing on Human Resources Management and am pursuing a Post Graduate Diploma in Business Management. Throughout my 16-year career as a Customer Service Representative, I have also gained valuable experience as a Stand-In Supervisor in a secondment role and as a Stock Control Representative.
I possess a strong goal-oriented mindset and adapt quickly to new environments. My assertiveness, high energy, and flexibility enable me to handle various responsibilities effectively. I am equally comfortable working independently or as part of a team, and I establish positive relationships with colleagues and clients.
With strong communication skills, a professional appearance, and an approachable demeanor, I can engage effectively with others and build rapport easily.
I reside in South Africa in Johannesburg, willing to relocate on visa sponsorship.
Location
Education
I'm in my last semester studying for a Post Graduate Diploma in Business Management and I'm due to take a final exam on the 16, 23, and 30th of November 2024.
I hold a bachelor's degree in Business Administration majoring in Human Resource Management.
I hold a higher certificate in Human Resource Management
Work & Experience
As a Customer Service Representative, I serves as the primary point of contact for customers, providing exceptional support, addressing inquiries, resolving complaints, and offering solutions to ensure customer satisfaction. The role has required me to have excellent communication skills, problem-solving abilities, and a customer-centric approach to meet the needs of diverse customers across various communication channels such as phone, email, live chat, and social media.
As a receptionist I served as the first point of contact for visitors and clients, providing a welcoming and professional experience while managing the front desk and performing administrative duties
