Store Manager

May 16, 2023

Apply for this job

Email *

Job Description

About the Role:

We are recruiting an experienced store manager for a friendly local coffee shop in Craigavon

The ideal candidates will have successfully led a team within a café/restaurant and have experience with coffee & food production, dealing with customers, and will be fully flexible in terms of working hours. A minimum of 1 year of experience in a similar management/supervisory role is required, we can only shortlist those candidates who clearly demonstrate this in their CV and cover letter.

Key Responsibilities:

  • Coordinate daily Front of the House and back of house operations
  • Deliver amazing service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage your store’s good image and suggest ways to improve it
  • Control your store’s operational costs and manage them where necessary
  • Train new & current employees on proper customer service practices

Skill & Experience:

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role
  • Proven customer service experience as a manager
  • Enthusiastic and passionate about our customer service and reputation.
  • Food and beverage (F&B) knowledge
  • A good understanding of IT and working across various software.
  • Strong leadership, motivational, and people skills
  • Flexible with a positive, can-do attitude
  • Strong financial management skills

Rewards & Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking
  • Store discount

  • Bonus scheme
  • Loyalty bonus
  • Performance bonus
  • Quarterly bonus
  • Tips
  • Yearly bonus